We rely on computers a lot. At work, at home, anywhere. But what happens when our PC/Mac doesn’t work right ? Who do we turn to ? Try to fix it by ourselves or hire someone to do it ? Take it to the repair shop or the technician will come to us ? What if the computer crash on Sunday and the repair shop is closed ? So do we hire a geek or a professional ? The answer should be obvious but it is not always the case.
Do’s and dont’s of finding the right person for the job
You should bookmark it for future use !
Do you think you save a couple of dollars and go with the guy who will fix your computer for $50 from craigslist.com ? Unfortunately in most cases they are not certified professionals and they will do more damage than good.
Do: Shop around !
Do: Ask for prices or specials ! It is your right to do it as a potential customer.
Do: Ask if the work is guaranteed (if it is possible, remember not all computers created equal!)
Do: Ask for a free estimate over the phone or on-site !
Do: Ask about the certification of the person who will handle your computer !
Do: Know when you can expect to receive your computer back ! Time is money and you need your equipment.
Do: Ask for on-site services if the problem is minor. Sometimes it is hard to assess it by yourself, but most companies offer housecalls.
Don’t: Go with the first ad you see in the magazine or online !
Don’t: ignore their website and call in right away. Check their website, if they are professional they will have a web presence to match it.
If it is possible don’t try to fix the problem by yourself. If you don’t know what is the problem you can do a lot of damage to your own computer which will make things worst.
